Connecting With Our Customers
Instant Invoice Notification
You can choose to receive a notification via e-mail immediately upon shipping. This gives you instant verification that your order is on its way, and you will have an electronic copy of all your invoices.
Instant Credit Notification
Wouldn’t it be great to know as soon as your credit has been processed, whether it is warranty or new part credit? Now you can! You will be instantly notified through e-mail or fax, whichever you prefer.
Instant Shipping Notification
Marcone Supply recognizes your need to schedule service calls promptly. With Instant Shipping Notification (ISN), you receive an e-mail or fax notification.
Check backorder status or cancel backorders without ever having to pick up the phone. It’s as easy as going to the “myBackorder” section of your myMarcone website.
This no hassle credit program allows our good customers to issue themselves their own credit via the web on a short shipped, damaged, or mispicked part.
If a part has to be returned, we have the solution to expedite this process and make it easier to assist you online. Instantly find the invoice that the part was purchased against, automatically generate a Return Authorization list, and guarantee the credit to your account is accurate and fast!
Distribution Services Express
You can sell parts without the expense of warehousing, people, shelving, computers, packaging, etc. We will ship your part under your name with no reference to Marcone. We make it easy...the way it ought to be!
MyMarcone is your on-line appliance parts headquarters. We work to simplify your life, enhance your productivity, and help you get back to business faster – with the tools you need to get the job done.
Part Number Lookup
Get all the information you need on any given part quickly and easily. Quantity breaks, part number substitutions, stocking information throughout the country, and more.
Model Number Lookup
Find the information you need about the specific parts that make up a given model number. Look up all parts or just those that match your description criteria.
Invoice Number Lookup
Quickly find specific invoice details--you can search by invoice, order number, part number, purchase order number or NARDA number all in one convenient place.
The hub of the site; you will find returns and warranty statistics, tips on using myMarcone, you can also change your Marcone settings and access the E-order center.
After adding parts through the Express Lane (on myHome page) or through Parts Lookup, you can change quantities, remove items, finalize or delete your order from the Shopping Cart page.
Pictures and Images
Quickly bring up technical diagrams and model breakdowns. Access all of this right through your internet browser window.
One City Place Dr. Suite 400, St. Louis, MO 63141 888-791-4490